$1895 per seat
Boost Your
Service Profits
in 5 Days Flat!
Boost Your
Service Profits
in 5 Days Flat!
The Complete Service Manager Workshop
November 4-8 | Pelham, AL
Join industry expert Lee Harkins for an intensive five-day program that will equip you with the same cutting-edge strategies that have helped his clients add millions to their net profits. You’ll master advanced financials, logistical tactics, and customer experience techniques that top performers use to excel in today’s competitive automotive service landscape.
Don’t miss this chance to transform your department into a profit powerhouse. With only 20 spots available, secure yours now and prepare to take your service department to the next level!
Hi, I’m Lee Harkins.
This workshop will be focused on one thing; generating net profit...the right way.
I believe that true success in service management comes from building a foundation of trust and value, not from quick fixes or predatory tactics. My approach centers on the idea that sustainable profit growth is achieved by forming long-term customer relationships and delivering an exceptional experience every time. I’m going to show you how to boost your bottom line while enhancing customer retention, that will create a scenario that benefits both your business and your clients. This isn’t about short-term gains or cookie cutter solutions. It’s about building a thriving, respected service department that stands the test of time.
-Lee
This comprehensive workshop covers three critical areas:
Days 1-2: Advanced Financials
Learn to develop realistic business plans and implement financial strategies that drive profitability. Topics include:
- Structuring operations for maximum efficiency
- Effective expense reduction techniques
- Interpreting financial results and KPIs
- Fine-tuning departmental economics to increase net profit
- Mastering key business equations for service management
Days 3-4: Logistical Strategies and Solutions
Optimize your service department’s structure and personnel management:
- Explore alternative logistical structures
- Develop effective pay plans for various roles
- Master performance counseling and coaching techniques
- Analyze and improve current organizational structures
- Implement resource management strategies for peak performance
Day 5: Enhancing Customer Experience through Brand Management
Transform your approach to customer service:
- Strengthen your leadership skills
- Create and manage a powerful brand identity
- Implement relationship selling strategies
- Develop strategies to improve customer convenience
- Learn active delivery techniques to enhance customer satisfaction
What sets this workshop apart:
Personalized Learning
- Pre-session worksheets tailored to your department’s numbers
- Individual attention in a small group setting
- Customized action plans for your specific challenges
Interactive Approach
- Engage in hands-on group exercises
- Participate in guided discovery sessions
- Role-play scenarios for practical application
Real-World Focus
- Gain strategies you can implement immediately
- Learn from real case studies and industry examples
- Network with peers to share insights and best practices
Exclusive Bonuses for Participants:
6 months of complimentary ROSE+ access
(for new subscribers only)- Six 1-hour consultant calls (1 per month) for personalized guidance, including a session with industry expert Lee Harkins
Imagine walking into your service department next month,
armed with powerful strategies that instantly boost your bottom line. That’s exactly what you’ll achieve after this intensive five-day program. You’ll walk away with razor-sharp financial skills, streamlined operations tactics, and customer experience techniques that will set your department apart from the competition.
This isn’t just another workshop – it’s your ticket to service management excellence. With only 20 slots available, your chance to join this elite group is limited. Don’t let this opportunity slip away. Secure your place now and watch as your service department soars to new heights of success and profitability. The future of your career and your department’s success starts here!