Simply the Best Consulting & Coaching in Fixed Operations™

State-of-the-Industry Ideas and Techniques Proven to Advance Performance.

    Our personal experience in coaching fixed operations professionals gives us unique perspective. We work with service operations that range from 3 technicians to more than 150 technicians. Our client list spans the industry from individually owned dealerships to large, private, and publicly held operations. We serve as project managers with most of the major OEM brands.

    The Importance of Accurately Tracking and Managing Work In Process (WIP) – Part 1

    There seems to be a great deal of confusion and consternation in the application of the Work-in-Process account.  In reality, the account is quite simple and, coupled with unapplied time/adjustment to cost of labor sales, provides a wealth of information. First, what is the Work-in-Process account?  Simply stated, it is a wash account to allow you to track labor that you have purchased (cost of sale) compared to recovery of these purchases (repair order cost… The Importance of Accurately Tracking and Managing Work In Process (WIP) – Part 1

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    How We Do Business

    Have you ever considered why you choose the same companies to do business with?  We tend to go to the same hair dresser, restaurants, and grocery stores. Well, it’s because we as consumers are choosing to work with companies that are easy and comfortable to do business with. In the dealerships across the country that I visit, I see the amount of time we spend on our internal processes of making sure our employees understand… How We Do Business

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    Repair Order Analysis Made Easy!

    How long did it take you to perform? How much information did it give you? Did you ever wonder if there is a better way to gather this information and even more? Here it is!! Everyone who uses Rose loves it, that we already know! How well do you utilize the entire program? Be sure to set your goals in the program and measure performance each day. What we don’t measure we can’t improve. Give… Repair Order Analysis Made Easy!

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