M5 ROSE+™ is a powerful, user-friendly analysis tool that converts raw repair order data into actionable insights. With intuitive dashboards and in-depth reports, ROSE+™ makes it simple to assess current service department performance, track critical KPIs, and measure progress over time.
Identify Profit Opportunities
Our reports reveal weak spots, high-margin wins, and emerging trends—so you can focus where it counts
Enhance Your ELR
Track and improve Effective Labor Rate daily—by service type and technician—to optimize pricing, training, and profitability
Boost Technician Productivity
PTO Tracker boosts efficiency by tracking performance, highlighting top performers, and optimizing schedules.
Improve Customer Retention
Analyze service histories to spot loyal and at-risk customers, enabling targeted campaigns and personalized offers.
Refine Your Pricing Strategy
Set competitive, profitable rates using data-driven insights and market trends.
Streamline Operations
Use Job Analyzer and Route Sheet to streamline workflow, fix bottlenecks, and boost service efficiency.
Highlights

Transparent Pricing
o $3588/year or $299/month per rooftop/DMS account
o All taxes and data fees are included
o 12-month minimum commitment
o Quantity discounts are available

Adaptable and Simple to Track KPIs
o Track multipoint utilization, pricing adherence, and a variety of other key metrics
o Making forecasting effortless

Performance Reports for Management
o 200 plus ways to examine your department’s effectiveness

Advisor Performance Tracking Reports
o 100 plus ways to evaluate performance

Technician Production Monitoring Reports
o 125 plus ways to assess production

Leaderboards Based on Profit-Driven Metrics
o Encourage a culture of healthy competition
o Allow employees to monitor their performance

Profile and Analyze Customers Based on Loyalty Over Time
o Identify customers likely to defect
o Reward loyal customers

Commodity Sales Analytics
o Break down performance by advisor, technician, or overall, for any timeframe
o Reward employees for transaction goals

Market Strategically by Analyzing Top-Performing Postal Codes and Vehicle Categories
o Identify promotion opportunities
o Track active promotions

Many More Features and Tools
o Schedule a demo to see all that ROSE+ has to offer