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Body Shop
Customer Retention Strategies
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Categories
Benchmarking and Performance Metrics
Body Shop
Customer Retention Strategies
Customer Satisfaction
Efficiency
Express Service
Financials
Labor Management
Managment
Parts
Parts and Service Marketing
Parts Department Optimization
Pricing and Profitability
Productivity
Service
Service Advisor Training
Service Advisors
Service Department Efficiency
Staff Recruitment and Training
Technician Productivity
Technicians
Category: Categories
The Importance of Customer Retention in New Car Service Departments
Joe Keagy
Enhancing Workplace Productivity Through Time Management
Joshua Creech
Here’s Why Your Team Doesn’t Do What You Asked: The Structure of Accountability
Gary Hull
How Much is Employee Attendance Costing YOU?
Mark Guido
Are you doing everything possible to retain the customers you have?
Galen Maurer
Four Days That Will Change Your Service Department Forever
Joe Keagy
The Truth Is In The Paperwork. Are You Looking?
Gary Hull
Losing Technicians? What Can You Do To Save Them?
Mark Guido
Independents vs Dealership Service
Joe Keagy
The Lessons from the Past
Lee Harkins
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(205) 358-8717