Books and Resources
Empower Your Team with Essential Tools for Success
Explore our carefully curated selection of books and resources designed to elevate your service department’s performance. From mastering profitability with The Seven Controllables of Service Department Profitability to unlocking personal insights with DiSC Classic Profiles, and streamlining operations with the M5 DRS – Daily Route Book, these tools are tailored to help your team achieve excellence. Whether you’re focused on leadership, communication, or day-to-day efficiency, you’ll find the resources you need right here.
The Seven Controllables of Service Department Profitability
Ditch the service bay doldrums and ignite your profit engine!
Unlock the secrets to skyrocketing customer loyalty, soaring labor sales, and a bottom line symphony with “The Seven Controllables of Service Department Profitability.” This industry-veteran guide empowers you to transform your technicians into profit-generating stars, unearth hidden service opportunities, and forge unshakeable customer trust. Say goodbye to profit drains and hello to a service department that sings! Claim your copy today and orchestrate your profit revolution!
DiSC Classic Profiles
Tired of service bay standoffs and wrench-wielding misunderstandings?
DiSC Classic Profiles harmonize your fixed operations, tuning technicians, advisors, and customers into a cohesive profit-generating orchestra. Uncover the hidden melodies of each DiSC style – Dominance’s (D) driving ambition, Influence’s (i) persuasive charm, Steadiness’ (S) reliable rhythm, and Conscientiousness’ (C) meticulous precision. Turn friction into trust, confusion into clarity, and service bays into profit centers.
DiSC unlocks the language of success – conduct your team to a symphony of customer satisfaction and watch your bottom line soar. Don’t just manage, orchestrate! Get DiSC Classic Profiles today.
DiSC is the secret sauce for a harmonious, high-performing service department.
M5 DRS – Daily Route Book
Running a busy service center? Our routing sheet books are the perfect solution to keep work orders flowing and prevent jobs from falling through the cracks.
These spiral-bound books contain 31 pages printed front and back with a routing grid system for logging each job in progress. Advisors can easily reference this grid throughout their shift to track the status of repairs and maintenance requests.
The overview design allows advisors to see their daily workload at a glance. They can note details like:
- Vehicle owner and make/model
- Type of service needed
- Dates and times checked in/out
- Mechanic handling the work
No more shuffling papers or misplaced work orders. The routing sheets offer a streamlined system to dispatch jobs to technicians, follow up on open tasks, and ensure every client gets assisted.
Bring military-level organization to your shop workflow with routing sheet books. An easy-reference format for the entire staff to get work completed quickly and professionally.
