Simply the Best Fixed Operations Coaching
In-Dealership Fixed Operations Analysis
The Executive Assessment is an intense four (4) day In-Dealership visit performed by the M5™ Performance Coach. The Assessment is targeted at improving NET PROFIT!
Service Advisor Training
M5™ believes that “Customer Experience Management” is critical to the growth of your business. A sensitive approach to handling your customer’s needs, and wants, is critical to your long-term success.
Fixed Operations Management Interactive Coaching
M5™ trains your fixed operations management staff in every aspect of the day-to-day operation of your service, parts, and body shop operations. We provide everything from basic 101 skills development to PhD level coaching.
Performance Monitoring Service
Performance monitoring uses your data and tracks traditional parts, service, or body shop key performance indicators on a monthly basis. We monitor comparisons against prior months or other stores relevant to your needs or benchmarks.
Parts Management Interactive Coaching
The Parts Management Interactive Coaching provides an intense four (4) day in-dealership visit performed by the M5™ Performance Coach. This coaching targets improving Parts and Service management.
Instructor Lead Training Sessions
Our speakers / instructors have many years of experience in providing stand-up instructor training for all levels of management and dealership personnel. The subject can range from the basic 101 type curriculum to expert level training.
M5™ Profit Groups
M5™ Profit Groups™ assemble a group of managers and develop a curriculum to advance the performance of their dealerships. These participant’s raise the bar by challenging each other to create, brainstorm, support each other and implement goals.
Fixed Operations Manager On-Demand
Now when the need arises in any of your dealerships for a part-time or full-time service manager or director, we can provide the resource for you. Our staff is fully capable of running the day-to-day operation of your service department for any length of time you desire, up to one year.