Parts Management Interactive Coaching
The Parts Management Interactive Coaching provides an intense four (4) day in-dealership visit performed by the M5™ Performance Coach. This coaching targets improving Parts and Service management!
Day 1
Executive management review and discussion
Facility tour
Parts Manager Interview
Perform parts department statistical and financial review
Review month-end parts department management reports
Day 2
Complete any items as necessary from day one
Review current aged inventory (obsolescence)
Interview parts staff / Interview service manager
Hold statistical review meeting - review results of the statistical summary with the dealer/general manager and the parts manager
Perform operational review
Day 3
Determine current computer settings
Phase in, Phase out, and Days Supply
Determine wholesale business philosophy
Review current parts pricing policies (i.e. repair, menu, competitive, wholesale, accessory) with parts manager.
Day 4
Exit meeting - review observations, recommendations and any additional statistics with dealer/general manager and parts manager.
Review any changes made in computer settings
Provide further assistance to parts manager if time allows prior to departure