Parts Management Interactive Coaching

The Parts Management Interactive Coaching provides an intense four (4) day in-dealership visit performed by the M5™ Performance Coach. This coaching targets improving Parts and Service management!

Day 1

   Executive management review and discussion
   Facility tour
   Parts Manager Interview
   Perform parts department statistical and financial review
   Review month-end parts department management reports

Day 2

   Complete any items as necessary from day one
   Review current aged inventory (obsolescence)
   Interview parts staff / Interview service manager
   Hold statistical review meeting - review results of the statistical summary with the dealer/general manager and the parts manager
   Perform operational review

Day 3

   Determine current computer settings
   Phase in, Phase out, and Days Supply
   Determine wholesale business philosophy
   Review current parts pricing policies (i.e. repair, menu, competitive, wholesale, accessory) with parts manager.

Day 4

   Exit meeting - review observations, recommendations and any additional statistics with dealer/general manager and parts manager.
   Review any changes made in computer settings
   Provide further assistance to parts manager if time allows prior to departure